the legal stuff

Yep, we know! For most of us, the fine-print and the legal nitty-gritty can be daunting… And in our increasingly powerless reality, we all tend to forget about the admin. We are in it to make your life a little easier, but for your protection and ours, and in accordance with applicable law, we encourage you to take note of the information on this page!

Important Notice

By accessing this website and using any of the services or functions of this site the customer accepts the terms and conditions stated below:


All prices listed are subject to change without prior notice. While we endeavour to supply competitive pricing we cannot control currency exchange rates. All pricing include 15% VAT.


Products seen on this website are not necessarily in stock. If a product has a zero stock value we will not display this on the website. In some cases a product ordered can be out of stock due to orders received on the same day. If this does happen we will notify you of the next available delivery date, propose an alternative product or refund your purchase.

Payment Options

Electronic Funds Transfer (EFT)

This is the most convenient way to pay and does not entail additional costs.

Account Name : Custech (Pty) Ltd


Branch : Menlyn

Branch Code for EFT : 198765

Account Number : 1208951017


We accept the following payment methods through PayFast:

  • Instant EFT
  • Visa/Mastercard
  • Debit Card
  • Mobicred
  • Masterpass

Cheque and Cash deposits are not accepted

Privacy Policy

What personal data we collect and why we collect it.


When visitors leave comments on the site we collect the data shown in the comments form as well as the visitor’s IP address and browser user-agent string to help spam detection.


  • If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. This is for your convenience so that you do not have to fill in your details again. These cookies will last for one year.
  • If you have an account and you log in to this site we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • When you log in we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me” your login will persist for two weeks. If you log out of your account the login cookies will be removed.
  • If you edit or publish an article an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content. (e.g. videos, images, articles, etc.) Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with that embedded content including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data and your data rights

  • If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
  • We store the personal information that users provide in their profile. All users can edit or delete their personal information, excluding their username, at any time. Website administrators can also see and edit that information.
  • If you have an account on this site, or have left comments, you can request an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
  • Visitor comments may be checked through an automated spam detection service.

Warranties, Deliveries and Returns

Delivery Information

  • All orders will be delivered to the customer’s preferred address. Please ensure all details are correct on your account with us. will not be held liable for incorrect details entered.
  • We do not deliver to any Postal Boxes
  • Delivery will take place between 08h00 and 17h00 on weekdays.
  • We cannot provide an exact time for delivery.

All deliveries will need to be accepted in person at the address provided. A second attempt at delivery could incur additional charges.

Delivery can be made anywhere in South Africa by courier. Estimated delivery times are:

  • Gauteng : 1 to 3 working days
  • Western Cape: 2 to 4 working days
  • Kwa-Zulu Natal: 2 to 4 working days
  • Outlying Areas: 2 to 5 working days


  • ltd does not sell products on a trial basis.
  • Customers are strongly advised to check the suitability and specifications of products before placing orders.
  • Goods must be returned within 7 days in their original, undamaged packaging, unopened and with all labels still attached.
  • It may take 7 – 14 business days for refunds to reflect in your account.
  • If an incorrect product is mistakenly delivered to you (i.e. it’s not the product you ordered) we will arrange to collect the product from you and will deliver the correct product as quickly as possible. Please do not remove the product from its original packaging.
  • To arrange a return please contact customer service at to notify us and complete the returns form on our website.

Dead On Arrival

  • If your products have been damaged en-route or if they are dead on arrival please contact us immediately so that we can arrange for the collection of the goods. It is your responsibility to thoroughly check the products and advise us if you feel there is any fault or damage.
  • Your declaration of your damaged or faulty goods must be received within 48 hours. As soon as we receive the item it will be tested to confirm the fault. Depending on the manufacturer’s policy the product will either be repaired and returned or a replacement will be sent.


  • All warranties are covered by the manufacturers/distributors of the products and dealt with in the same way as if this item was purchased from a regular retail outlet. is not responsible for covering them.
  • No Warranty for damage from natural disaster.
  • Warranty void if the serial number label is missing, damaged or tampered with.

Errors and Omissions makes every effort to ensure that all prices and descriptions quoted on its website are correct and accurate. Please do let us know should you come across any mistakes and we will update it as soon as possible. We will not be held liable for any claims or damages caused by errors and omissions so it is advisable to check both specification and pricing before ordering or using information provided on this website.